You can find this ID by logging in to your PayPal account and clicking the transaction in your account history. If you paid with PayPal, we will need the PayPal transaction ID. The type of card (Visa, Discover, MasterCard, American Express, etc.).If you were unable to find the transaction ID, we'll need the following information to identify the account associated with your purchase: Enter the last four digits and expiration date of the card charged (if applicable).Enter the transaction ID (found on your payment provider's billing statement).You can verify a subscription purchase in a few ways:
If you did purchase space using the same email address as the one associated with your Dropbox account, but you're still not seeing your space, verify the subscription purchase and then contact our billing team. If you shared a folder with anyone in the past, then that user can find your account email address in the shared folder invitation or shared folder settings.Ģ.If your phone is linked to Dropbox, navigate to your Settings in the Dropbox app.If your computer is linked to Dropbox, open your Dropbox desktop app preferences and click the Account tab.Here are ways you can determine your account email address: Verify that you purchased Plus or Professional using the same email address that's associated with your Dropbox account.
Restore my skype received files folder upgrade#
There are a few possible reasons why you wouldn't see a Dropbox Plus or Professional upgrade applied to your account.ġ. Why didn’t I receive more space after I upgraded?
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